Getting the Verified badge

Verified teachers show a green Verified badge on their profile and on every class they teach. It tells a student that a real person at Edugo checked who you are.

It's also what lets you collect fees. Edugo shows your bank details to students only once you're verified — see Bank transfer details. So if you teach paid classes, this is not optional; start it on day one.

Apply from the Get verified to start earning section of your Profile page.

Why it asks for so much

This is identity verification, not a certificate check. Students send fees straight to your bank account, and Edugo never holds that money — so when something goes wrong, there has to be a real, identifiable person behind the account. That is the whole reason the form asks for your NIC rather than just a diploma.

What you'll need

Have these ready before you open the form. It's one sitting, and you only do it once.

Your details

• Full name as printed on your NIC — the full form, even if you teach under a shorter name. Ranasinghe Arachchige Chamari Silva, not Chamari.
• NIC number — either format works (941234567V or 199412345678)
• Contact number — we may call it to confirm your application, so use one you actually answer

Four uploads

All four are required.

The three identity uploads must be photos — JPG, PNG, WebP or HEIC. A PDF is rejected by the form itself, because a scan can't be eyeballed against a selfie. The qualification may be a PDF as well as a photo. Each file can be up to 10 MB.

There's also an optional free-text box for anything about your qualifications that the document doesn't make obvious — the subject you teach, or why a letter is in a different name.

What happens to your documents

They go into a private store that only the Edugo review team can open, and even then only through links that expire. They are never shown to students and never appear on your profile. The badge is public; everything behind it is not.

What the review checks

A person at Edugo reads it. They're checking that:

• The NIC is legible and looks genuine
• The face in the selfie matches the face on the NIC
• The name you typed matches the name printed on the NIC
• The qualification relates to teaching, or to the subject you teach

They are not judging how prestigious your qualification is. A teaching certificate from a local institute verifies just as well as a university degree.

While you wait

Your profile shows "Your verification is under review". Reviews are done by hand, so allow a few days, and we may call the number you gave.

You don't need to wait to set up. Create classes, upload materials, enter your bank details and run free classes in the meantime. What waits for verification is paid enrolment: students can't see your bank details until the review is approved. You'll get an email the moment it is.

You can only have one request under review at a time.

If it's rejected

You'll see the reason on your profile page, and you can submit again straight away. Usual causes:

• Blurry or cropped photo — retake it in good light, with all four corners visible. This is the most common reason by far.
• Name mismatch — you typed Chamari Silva but the NIC reads Ranasinghe Arachchige Chamari Silva. Type it exactly as printed.
• Face not clear in the selfie — the NIC readable but the face in shadow, or the other way round. Both have to be clear in the same photo.
• Wrong qualification document — a payslip or a class photo doesn't establish a teaching credential.

Fix the specific thing named in the reason and resubmit. There's no limit on attempts.

A suspended account can't submit a request at all; sort the suspension out first.

Why it's worth doing

It's required to be paid through Edugo. Beyond that, verified teachers stand out in search and convert far better with parents choosing between two teachers they've never met. It costs nothing and you do it once, not every term.